At the time of making a reservation and deciding to purchase flight(s)/Accommodation/car hire, you pledge that you are authorized to accept and do accept, on behalf of all passengers, the terms and conditions of making a reservation with us and agree to the booking conditions of any airline/contract principal whereby Exclusive Flights is acting as an agent. Therefore, it is strongly advised that you take time to thoroughly go through the terms and conditions applicable to all reservations made with and payments made to Exclusive Flights, as stated below.
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"Part 1" is for all types/kinds of bookings (holiday, package, flight only, hotel only, car hire, insurance, any/all purchase)s
"Part 2" applies to all such bookings classified as "Packages" by the terms in "Your Holiday Contract" and
"Part 3" constitutes additional conditions and is applicable to reservations termed as "Other Travel Arrangements".
Please make note that the following terms & booking conditions are specific to TravelHosueuk's company policy and in certain cases a supplier's, holiday provider's, accommodation provider's, hotelier's, international air control's or airline's additional terms may also be applicable as / when advised by your booking agent.
Goods/Services purchased and facilitated via Exclusive Flights websites may also be subject to further specific terms and conditions linked with such goods/services as well as, without limitation, terms and conditions involving price revisions resulting from tax/contract variation/changes in case of bookings made against deposits and balance payment is awaited. Clients are cautioned to read additional terms contained within the product description in the email as well as on this website.
The terms and conditions on this page may b e modified as deemed necessary at any time without prior notice. The new and revised terms and conditions shall become effective once posted on the Website, and will not have any retrospective effect on existing contractual arrangements.
Reservations
Reservations shall be made over telephone, in person, online or by mail without any obligation.Reservation is followed by confirmatory email from consultant to the traveller (provided that the correct email address is given in time). The confirmatory email contains detailed traveller information, schedule, payment, company contact and terms & conditions.Flight Reservation / schedule and details have to be communicated by clients for errors/omissions in written (where applicable) within 24 hours of reservation. It should also be communicated, if the details are correct (unless otherwise advised by agent ).For reservations made over the Internet, full payment is normally required at time of reservation unless specifically stated in the booking process.In cases where full payment is not made at the time of purchase, THE MINIMAL DEPOSIT PAYABLE IS 25 GBP. The initial deposit is non-refundable and is required within 24 hours of reservation to ensure Travel Consultancy services and maintain seat Reservation. Tickets are only issued once agreed, replied, or confirmed by the traveller. Issued tickets are non-refundable, non-changeable and non-transferable (unless specified). E-Tickets (Electronic Tickets) are issued and sent via email once full payment is made before deadline / ticket time limit / expiry and after schedule/itinerary is confirmed by traveller in written and any/all document (in case of third party card) are provided.In cases, where no email address is provided, the traveller may visit the office in person to collect tickets or request tickets in post (mailing/post may take less/more than 72 working hours).
The confirmatory email sent after telephonic / online reservation and payment is "not a proposal " and signifies that the buyer and the seller " are in contract " as stated in the email, at details and cost as provided and agreed between both parties. However, a traveller may request corrections (if any) in response to the email asap / same day. After the initial deposit, the traveller can continue making part payments weekly / monthly or make the full remaining payment at the given date / before deadline. There will be no contract between the seller and the buyer until the card is charged or payment is made. In cases where wrong card / payment information is provided or card declined or third party card forgery/fraud is suspected, no contract will apply.
All or any call may be recorded for quality purposes. Customer feed backs, survey information or communication may also be used for marketing, public information or where required. However, customer personal information / payment details are only discussed with the customer him/herself (if adult or guardian). In case of technical errors in online reservation, considering that to be systematic in nature, no contract will exist between you and Exclusive Flights. While in case of Phonetic errors, the Verification Officer may utilize all sources and take a decision in the best interest of the traveller and the organization.
The company may require / demand all third-party card verification documents where any traveller has a different name than that given on the card, or where a friend / company or family is making payment for or on behalf of a traveller. The third-party card documents are strictly required for your financial security and to protect our customers from misuse of lost/stolen cards through online / phone reservations. Any third party using a card on different name is required to abide by the third-party terms and conditions as communicated through the concerned agent / consultant at the time of reservation/payment/use of third party card. *A traveller who fails to provide all third-party card documents / bank verifications timely will be charged of cancellation OR tickets will not be issued if the verification Officer (Exclusive Flights) is not satisfied with the documents / evidence provided.
The confirmatory email sent after telephonic / online reservation and payment is "not a proposal " and signifies that the buyer and the seller " are in contract " as stated in the email, at details and cost as provided and agreed between both parties. However, a traveller may request corrections (if any) in response to the email asap / same day. After the initial deposit, the traveller can continue making part payments weekly / monthly or make the full remaining payment at the given date / before deadline. There will be no contract between the seller and the buyer until the card is charged or payment is made. In cases where wrong card / payment information is provided or card declined or third party card forgery/fraud is suspected, no contract will apply.
All or any call may be recorded for quality purposes. Customer feed backs, survey information or communication may also be used for marketing, public information or where required. However, customer personal information / payment details are only discussed with the customer him/herself (if adult or guardian). In case of technical errors in online reservation, considering that to be systematic in nature, no contract will exist between you and Exclusive Flights. While in case of Phonetic errors, the Verification Officer may utilize all sources and take a decision in the best interest of the traveller and the organization.
The company may require / demand all third-party card verification documents where any traveller has a different name than that given on the card, or where a friend / company or family is making payment for or on behalf of a traveller. The third-party card documents are strictly required for your financial security and to protect our customers from misuse of lost/stolen cards through online / phone reservations. Any third party using a card on different name is required to abide by the third-party terms and conditions as communicated through the concerned agent / consultant at the time of reservation/payment/use of third party card. *A traveller who fails to provide all third-party card documents / bank verifications timely will be charged of cancellation OR tickets will not be issued if the verification Officer (Exclusive Flights) is not satisfied with the documents / evidence provided.
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